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Our Services

We are passionate about helping you effectively manage your WorkCover requirements. We work to achieve positive claim and policy outcomes while representing the interests of both you and your employees.

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We don’t believe in a one-size-fits-all approach. Every employer and every workplace injury is different, which is why we develop practical, tailored strategies around your specific needs and objectives.

NewCare Group is focused on achieving positive claims outcomes — whether through a successful return to work or other appropriate pathways to claim resolution. Every claim is unique, and our approach is tailored to the individual circumstances, needs and opportunities associated with each claim.

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We don’t simply manage claims; we manage the entire process from end to end. Our expertise in injury and claims management enables us to improve outcomes while providing employers with greater clarity, control and confidence throughout the life of a claim.

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Our strength lies in our ability to understand and effectively manage the drivers, requirements and competing interests of all parties involved. By taking an unrestricted and solutions-focused approach to claims management, we identify opportunities that may otherwise be overlooked and work strategically to maximise the potential for timely and sustainable claim resolution.

The result is a more proactive,

informed and outcome-focused approach to claims management — delivering better outcomes for employers, workers and all parties involved.

We all question what we pay for as a business — and your WorkCover premium should be no different.

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Understanding what drives your premium is the first step towards identifying opportunities to reduce your costs. We can help you understand why you pay what you do, identify the key drivers behind your premium, and implement targeted strategies designed to achieve meaningful savings.

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Depending on your individual circumstances, opportunities may include:

  • Reducing claims costs

  • Reviewing your WorkCover classification

  • Reviewing your remuneration

  • Restructuring based on your business activities

Our approach is practical and outcome-focused, ensuring your WorkCover arrangements accurately reflect your business and that you are not paying more than necessary.

NewCare Group can assist you in managing your workplace health and safety program — from establishing the fundamentals through to developing highly detailed, structured policies, procedures and systems.

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We believe safety should be embedded into the way your business operates, not treated as a separate compliance requirement. Our approach is to integrate safety into your core business activities, creating a practical, robust and measurable system that supports both your people and your business.

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A strong safety culture is about more than having policies on paper. It’s about creating an environment where employees understand their responsibilities, take ownership of workplace health and safety, and actively contribute to keeping themselves and others safe.

When safety becomes part of your everyday business culture, the investment delivers returns — through stronger engagement, reduced risk, better outcomes and a safer, more productive workplace.

We are not a rehabilitation provider, nor do we have allied health or medical affiliations. We are independent of the scheme, insurers and regulators, with no obligation to answer to anyone other than our clients.

We do it our way — with your interests at the centre.

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